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A Customer Service Week Question: Does Practice Make Perfect In Customer Service | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in October
Micah Solomon , CONTRIBUTOR

To kick off Customer Service Week 2016 (which starts Monday), let me pose a question that may sound like a no-brainer: Does practice make perfect in customer service? The answer, surprisingly, is “not precisely, and not always.”

http://www.forbes.com/sites/micahsolomon/2016/10/02/new-for-customer-service-week-does-practice-make-perfect-in-customer-service/#7248794d4eef
 

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